I will wait until before seeking help from a consumer protection agency or other assistance. I look forward to your reply and a resolution to my problem. Enclosed are copies of my records concerning this purchase. To resolve the problem, I would appreciate a. Name of Contact Person Title Company NameĬonsumer Complaint Division Street Address Use this sample letter to write a complaint about a product or service. If you file your complaint online, print the screen or take a screenshot before you hit “submit.”.Send your letter by certified mail, return receipt requested.Tell them what you plan to do next: for example, report it to the Better Business Bureau or your state attorney general or consumer protection office.Allow time for the company to take action. Say how long you’ll wait for a response.Remember - only send copies, not originals. List the documents you’re enclosing, if any.Or, consider asking the company to suggest a resolution. State the solution you want, like a refund, repair, exchange, or store credit.Tell the company how you want to resolve the problem Give a brief history of your efforts to resolve the problem, if the information helps explain why you’re writing to the company. #SAMPLE MANAGER SERIAL#Give the product name and its serial or model number.Include your account number, if you have an account with the company.Include your name, address, and phone number.The person reading it probably didn’t cause the problem, but may be very helpful in resolving it. Identity Theft and Online Security Show/hide Identity Theft and Online Security menu itemsĪvoid writing an angry, sarcastic, or threatening letter.
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